Agency directory
Certified partner
Plainfield Labs
Brooklyn, NY Certified Apr 2026
Subscription commerce. CS Specialist + churn-recovery flows.
SubscriptionCustomer serviceRetention
Plainfield Labs focuses on subscription commerce, where the hard problems are churn, dunning, and the support load that comes with recurring billing.
They pair the CS Specialist with churn-recovery flows, using the decision_log to tie retention outcomes back to the actions that drove them.
// known for
- CS Specialist for subscription support volume
- Churn-recovery and dunning flows
- Retention attribution from the decision_log
// intro via partners@magistry.io
// partners
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Annual recertification · 1-hour first-response SLA · No paid placement